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Liqd FAQ – Answers to Your Questions

Accounts, payments, betting, bonuses — all your answers in one place. Search for a question or browse by category.

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Account & Registration
All your questions about opening an account, identity verification, password resets, and profile updates — answered here.
8 Questions
Payments & Transactions
All your questions about deposits, withdrawals, bKash, Nagad, bank transfers, and transaction limits — answered here.
9 Questions
Betting & Gaming
Everything you need to know about placing bets, understanding odds, live betting, casino games, and Sports Betting.
10 Questions
Bonuses & Promotions
Learn about welcome bonuses, cashback, referrals, free bets, and how to use vouchers.
8 Questions
Security & Privacy
Account security, two-factor authentication, data privacy, and how to stay safe from fraud.
7 Questions
Technical Issues
Solutions for page loading issues, login problems, mobile browsing, and browser-related errors.
6 Questions

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Account & Registration

To register on liqd, you'll need your full name, an active mobile number, an email address, and a strong password. Registration is completely free and takes just 2–3 minutes. You must be 18 or older to sign up.

Each person may only register one account. Attempting to create multiple accounts using the same mobile number or email will result in all accounts being closed and any balance may be forfeited.

Click the "Forgot Password?" link on the login page. A reset link or OTP will be sent to your registered mobile number or email. Use it to set a new password. If you still have trouble, contact support.

You can update your profile in Account Settings after logging in. Changing your name or date of birth may require identity verification. To change your mobile number, please contact support.

KYC is not required for regular betting or small withdrawals. However, for large withdrawals (generally over BDT 50,000) or if suspicious activity is detected on your account, you may be asked to provide a national ID or passport.

To close your account, please contact our support team. Make sure to withdraw any remaining balance beforehand. If you need a break, we also offer temporary suspension and self-exclusion options as part of our responsible gaming commitment.
Payments & Transactions

liqd supports deposits via bKash, Nagad, Rocket, Upay, bank transfer, and card payment. All methods are secure and funds are credited to your account instantly.

The minimum deposit is ৳200 via mobile banking and ৳500 via bank transfer. Limits may vary by payment method. Visit the payment page for full details.

Withdrawals to mobile banking accounts (bKash, Nagad, Rocket) typically arrive within 5–30 minutes. Bank transfers may take 1–2 business days. Processing may take slightly longer at night or on public holidays.

Refresh the page and wait 2–5 minutes. Deposits are usually credited instantly. If it still doesn't show after 30 minutes, contact support with your transaction reference number.

liqd generally charges no platform fee for withdrawals. However, mobile banking or bank transfer providers may apply their own service charges, as determined by the respective payment provider.

Daily withdrawal limits vary depending on the payment method. Once your account verification (KYC) is complete, your limits may be increased. Visit the payments page or contact support for more details.
Betting & Gaming

You can bet on over 30 sports, including cricket, football, tennis, badminton, basketball, and volleyball. Special odds and offers are available for Bangladesh cricket matches.

Odds are a number that shows how much you'll get back on a winning bet. For example, at odds of 1.80, a BDT 100 bet returns BDT 180 if you win (BDT 100 stake + BDT 80 profit). Higher odds mean a lower chance of winning but a bigger return.

Live betting means placing bets in real time while a match is in progress. Log in to liqd, go to the Sports section, select an ongoing match, and place your bet at the current odds. You need to act fast — odds change from moment to moment.

Bets generally cannot be cancelled once placed. However, a "Cash Out" feature is available for some events, allowing you to settle your bet at a set value before the match ends. If a match is cancelled, your stake will be refunded.

Yes, all casino games on liqd run on RNG (Random Number Generator) technology and are regularly audited by independent third parties. Live Casino games feature real dealers, making the experience fully transparent.
Bonuses & Promotions

After registering on liqd, you'll receive a welcome bonus on your first deposit. Activate the bonus during registration or from your dashboard, then deposit within the specified timeframe. Be sure to review the bonus terms and rollover requirements.

Rollover refers to the number of times you need to wager your bonus before you can withdraw it. For example, with a 5x rollover on a BDT 100 bonus, you need to place BDT 500 in total bets. Once the rollover is complete, the bonus becomes withdrawable.

Share your referral code or link with a friend. When they register and make their first deposit, both of you will receive a bonus. Check the promotions page for referral bonus amounts and terms.

Log in to your account and go to the voucher page. Enter your voucher code in the designated field and click "Apply". If successful, the balance or bonus will be credited instantly. Expired codes will not work.

liqd offers weekly or monthly cashback to regular members. A percentage of your total losses over a defined period is returned as cashback. Check the latest promotions page for current offers.
Security & Privacy

Yes. On liqd, all your personal data is secured with AES-256 encryption. Your information is never sold or shared with third parties. Read our Privacy Policy for full details.

After logging in, go to Account Settings and enable 2FA under the "Security" section. An OTP will be sent to your mobile number — use it to verify. From then on, an OTP will be required at every login.

Change your password immediately and enable 2FA. Log out of all devices from your settings, then notify our support team. liqd will never ask for your password over the phone or via message.

liqd is a regulated and licensed online gaming platform. We follow responsible gaming policies and do not allow anyone under the age of 18 to register.

If you notice any suspicious or fraudulent activity, contact our support team immediately via live chat or email. Providing screenshots and a description will help us take action faster.
Technical Issues

Clear your browser cache and cookies. Check your internet connection. Try a different browser or device. Make sure you're using the latest version of Chrome or Firefox.

Yes, liqd works fully on mobile browsers. You'll get a smooth experience on both Android and iOS devices, with access to all features right from your mobile browser.

Live Casino requires a minimum internet speed of 5 Mbps. Enable hardware acceleration in your browser. Keep your browser up to date. Try lowering the video quality.

Refresh the page. Try opening the site in your browser's incognito mode. Clear your cache. If the issue persists, take a screenshot of the error message and contact support.
Learn more
About liqd

Liqd is a trusted online betting and gaming platform in Bangladesh, enjoyed by millions of players every day for cricket, football, and Live Casino. Our FAQ section is designed so you can resolve most issues on your own, without needing to contact support.

New members most commonly ask about registration and their first deposit. Signing up on liqd is completely free and takes just a few minutes. Simply verify your mobile number with an OTP and your account will be active right away.

Payment is a common concern for many players. On liqd, you can deposit and withdraw using familiar mobile banking services like bKash, Nagad, and Rocket. Most transactions are completed within 5–30 minutes. If you run into any issues, keep your reference number handy and contact support.

Questions about bonuses and promotions come up often. To receive the welcome bonus, you need to make your first deposit within the specified time after registration. Each bonus has its own rollover requirements, and withdrawals won't be processed until those conditions are met. The promotions page is always up to date with the latest offers.

Liqd takes security seriously and never compromises on it. Use a strong password and keep 2FA enabled to protect your account. Never share your password or OTP with anyone over the phone or via message — it's a scam.

Most technical issues can be resolved simply by refreshing your browser or clearing the cache. The site works fully on mobile — no separate app needed. For the best experience, use an updated version of Chrome or Firefox.

If you can't find your answer here, our support team is always ready to help. Live chat typically responds within 5 minutes. For email enquiries, you'll receive a detailed reply within 24 hours.

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Support is available in both Bangla and English.

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